Press release: Tax experts’ concern about a ‘digitally distracted’ HMRC backed by new report
HMRC cut the number of staff working in personal tax from 26,000 to 15,000 between 2010-11 and 2014-15, according to today’s National Audit Office (NAO) report. Some of the problems caused by this loss of staff was supposed to be dealt with through the digitalisation of services.
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